REPAIR & SERVICE
Each of our three depots has a fully equipped workshop which enables us to carry out repairs to pumps and mixers over and above 100KW. Pumps are cleaned, stripped and inspected and diagnosed for any faults or wear. The pumps are then repaired, tested and re-painted. These repairs are carried out with a minimum of fuss, with a keen eye focused on whether the customer is getting value for money. If a repair is likely to be too costly we will always inform our customer before we commence work and provide a recommendation that a new pump should be purchased if this in our opinion, would be the best option.
However, the broken down pump might be vital to our customers business causing loss of production or it may be dimensionally obsolete requiring major pipe work modifications before a new model of pump can be fitted. In such circumstances, the options are quickly assessed and explained to our customer and should expediency dictate that an essential repair be deemed the best alternative, we will endeavour to turn the obsolete pump around in the shortest time possible. Once the emergency has passed we normally follow up with a proposal for a new pump with pipe work modifications to be carried out at an agreed time allocated for planned maintenance.